Data deletion
This is a courtesy translation. In case of any divergence, the Portuguese version prevails.
You can delete at any time the data FoxFlow obtained through Facebook Login.
Option 1 — from FoxFlow
- Sign in to FoxFlow and open the Facebook menu.
- Click Disconnect. The access token is deleted immediately and the permission is removed from your Facebook account.
Option 2 — from Facebook
- On Facebook, go to Settings & privacy → Settings → Business integrations (or Apps and websites).
- Find FoxFlow, click Remove and confirm.
- Meta notifies us automatically and we delete your data. You receive a confirmation code to check the status on this page.
Option 3 — by email
Write to [email protected] with the subject "Data deletion", stating your account email. We reply within 15 days, as required by the LGPD.
What is deleted
- Facebook access token, user ID and name.
- Selected ad account and any other Facebook data stored in your FoxFlow account.
Ad metrics are not stored: they are read from Meta only while you use the dashboard.